CQC: California Quality Collaborative

Programs

Improving Patient Experience Program Area

Introduction to Improving the Patient Experience Teleconference Series

Two-part teleconference series on key drivers of the patient experience, changes that improve the patient experience, and how to develop a feedback system for clinicians

Status: March 2 & 9, 2011 | Closed

Past Programs

Advanced Access Teleconference Series
Care Management Plus Training for Care Managers
Doctor-Patient Communication Teleconference Series
High Performers in Patient Experience Webinar
Improvement Case Study Webinar: Facey and the Patient Experience
Improving Patient Experience Collaborative
Improving Telephone Access Teleconference
Outcomes Conference
Physician-Patient Communication Coaching Workshop
Physician-Patient Communication Teleconference Series

Program Resources

Practical tools, resources, articles, links and more for the Improving Patient Experience program area